Wednesday, October 12, 2011

victoria liss and her big fat tip

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A waitress in Seattle who received a sassy message on her receipt unleashed the full fury of the internet on the guilty party.

Victoria Liss picked up a cheque while working at Bimbo's Cantina with a big, fat zero written in the "tip" section. Below it was the message, "P.S. you could stand to loose [sic] a few pounds."

Liss posted the photo on Facebook, where it won gratuitous attention on Jezebel and other news sites, including The Globe and Mail and Savage Love columnist Dan Savage. In a not-safe-for-work interview with The Stranger, Liss recalled that the customer and his female companion were a difficult duo, and that he emptied the restaurant's tip bottle into his pocket on the way out.

She suggested in the interview that in a social media-connected world, it probably isn't a good idea to pay the waiter or waitress you berated with your credit card.

Friends and fellow bartenders of Liss identified the perp's full name, Andrew Meyer, and posted his phone number, Facebook profile, and profile picture all on the publicly-posted photo and discussion thread.

In the following days Liss received a number of emails, some of them from other people with the name Andrew Meyer who were understandably worried about the attention they received as a result.

Was Victoria Liss' posting of the receipt an appropriate response? Was the public - and enthusiastic - shaming of the customer warranted, or did it go too far? Let us know your customer service horror stories - from either side of the exchange - in the comments section below.

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